When Dr. Jen Smith finished her medical residency, she knew exactly how to treat the severe physical complications of alcoholism and drug abuse. What she didn’t know was how to help her patients actually overcome substance use disorders. In this episode, we follow Dr. Smith’s resolute journey of self-education, radical listening, and medical advocacy. By listening to her patients’ in the depths of their struggles, she fundamentally transformed Cook County Hospital’s approach to addiction medicine and harm reduction. Epilogue provided by Peter Clarke, former colleague, esteemed educator, and legendary primary care physician at Cook County Hospital.

